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Cases in Call Center Management: Great Ideas (Th)at Work
Literary Skinheads?: Writing from the Right in Reunified Germany
World-Class Call Center Tours: The Citizens Gas & Coke Utility Call Center
Father, Have I Kept my Promise: Madness as Seen from Within
Airplane Boys Flying to Amy-Ran Fastness
Program Management: A Comprehensive Overview of the Discipline
Italian/American Short Films and Music Videos: A Semiotic Reading
Communicative Praxis and the Space of Subjectivity
Spinoza: The Way to Wisdom
Murder, HE Wrote
Strands of System: The Philosophy of Charles Pierce
For Shade and For Comfort: Democratizing Horticulture in the Nineteenth-Century Midwest
An Anthology Regarding Merit Goods: The Unfinished Ethical Revolution in Economic Theory
Reconstructing Illness: Studies in Pathography
A Concise Guide to Program Management: Fundamental Concepts and Issues
Through Bosnian Eyes: The Political Memoirs of a Bosnian Serb
Customer Call Center Outback: A Frontline Supervisor's Map to Success
Route Across the Rocky Mountains
Duns Scotus, Metaphysician
Call Center Training Video, Tape 2: Active Listening
Out of the Blue: U.S. Army Airborne Operations in World War II
Harvest Story: Recollections of Old-Time Threshermen
Bridging the Bond: The Cultural Construction of the Shelter Pet
Knights of the Plow: Oliver H. Kelley and the Origins of the Grange in Republican Ideology
Where the Saints Have Trod: The Life of Helen Gougar
Engineer's Diary of the Great War
100 Years of Change in the Distribution of Common Indiana Weeds
Plato's Phaedrus: The Philosophy of Love
Language, Text, Subject: A Critique of Hispanism
Wittgenstein's Thought in Transition
Ethics and Electronic Information in the Twenty-First Century
Political Pulpit Revisited
Child Abuse, Domestic Violence, and Animal Abuse: Linking the Circles of Compassion for Prevention and Intervention
World-Class Call Center Tours: The RCI Call Center
Fichte's Wissenschaftslehre of 1794: A Commentary on Part 1
Ambivalence of Identity: The Austrian Experience of Nation-Building in a Modern Society
Comparative Literature and Comparative Cultural Studies
A Story for All Americans: Vietnam, Victims, and Veterans
From Pioneering to Persevering: Family Farming in Indiana to 1880
The Art of Global Thinking: Integrating Organizational Philosophies of East and West
Retired Dreams: Dom Casmurro, Myth and Modernity
Contingent Self: One Reading Life
Toward a Well-Fed World
Delicious Imaginations: Conversations with Contemporary Writers
Guiding Future Homeland Security Policy: Policy Directions for Scientific Inquiry
Bitter Prerequisites: A Faculty for Survival from Nazi Terror
Vienna Coffeehouse Wits, 1890-1938
Partner Risk: Managing the Downside of Strategic Alliances
Homes of Oberammergau: A Series of Twenty Etchings, Together with Notes from a Diary by Eliza Greatorex
Business-Driven Research and Development: Managing Knowledge to Create Wealth