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A Concise Guide to Program Management: Fundamental Concepts and Issues
Nation and National Identity: The European Experience in Perspective
Ecological Agrarian
Route Across the Rocky Mountains
History of the Baltimore and Ohio Railroad
Call Center Training Video, Tape 6: Negotiation and Mediation
Out of the Blue: U.S. Army Airborne Operations in World War II
Enzymology and Molecular Biology of Carbonyl Metabolism (No. 13]
Business in a Virtual World: Exploiting Information for Competitive Advantage
Sisters in Science: Conversations with Black Women Scientists on Race, Gender, and Their Passion for Science
Inbound Customer CallCenter Design
World-Class Call Center Tours: The Saturn Call Center
Plato's Phaedrus: The Philosophy of Love
Feedlot Empire: Cattle IL & IA-75
Strategies in Personal Finance: Basic Investment Principles for Today and Tomorrow
Charlie and the Shawneetown Dame: Love and Madness in the Roaring Twenties
Literary Skinheads?: Writing from the Right in Reunified Germany
Program Management: A Comprehensive Overview of the Discipline
Fresh Peaches, Fireworks, & Guns
Comparative Literature and Comparative Cultural Studies
Murder, HE Wrote
Customer Interaction Management: Oracle
Aristocratic Redoubt: The Austro-Hungarian Foreign Office on the Eve of the First World War
Reconstructing Illness: Studies in Pathography
Great Chiasmus: Word and Flesh in the Novels of Unamuno
Wake Up Your Call Center: How to be a Better Call Center Agent
Contingent Self: One Reading Life
Retired Dreams: Dom Casmurro, Myth and Modernity
Why Work?: The Perceptions of a "Real Job" and the Rhetoric of Work through the Ages
Cruelty to Animals and Interpersonal Violence: Readings in Research and Application
Enabling American Innovation: Engineering and the National Science Foundation
The Body Mutinies
The Humanities in Dispute: A Dialogue in Letters
World-Class Call Center Tours: The CompUSA Call Center
Become the CEO of You, Inc.: A Pioneering Executive Shares Her Secrets for Career Success
Partner Risk: Managing the Downside of Strategic Alliances
European Regional Policy: The Impact of Structural Transfers and the Partnership Principle Since the 1988 Reform
Call Center Training Video, Student Manual: Student Manual
Language, Text, Subject: A Critique of Hispanism
Political Pulpit Revisited
Communicating Across Cultures
Kitchen Gardening in America: A History of the Family Green Thumb
Gendered Lyric: Subjectivity and Difference in Nineteenth-Century French Poetry
Computational Science, Mathematics and Software: Proceedings on the International Symposium on Computational Science in Celebration of the 65th Birthday of John R. Rice
Derrida on the Mend
At Wit's End: Plain Talk on Alzheimer's for Families and Clinicians
New Voices in American Studies
Duns Scotus, Metaphysician
Better Business by Phone: A Guide to Effective Telebusiness Management