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Force for Change: The Class of 1950 |
Paperback |
9781557539663 |
Available |
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Edward Charles Elliott, Educator |
Paperback |
9781557539649 |
Available |
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The Dean: A Biography of A. A. Potter |
Paperback |
9781557539632 |
Available |
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The Hovde Years: A Biography of Frederick L. Hovde |
Paperback |
9781557539618 |
Available |
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Richard Owen: Scotland 1810, Indiana 1890 |
Paperback |
9781557539625 |
Available |
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VMSAR 2020-2021: Veterinary Medical School Admission Requirements : Preparing, Applying, and Succeeding, 2020 Edition for 2021 Matriculation |
Paperback |
9781557539434 |
Available |
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Being Portuguese in Spanish: Reimagining Early Modern Iberian Literature, 1580-1640 |
Paperback |
9781557538833 |
Available |
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Croatian Radical Separatism and Diaspora Terrorism During the Cold War |
Paperback |
9781557538918 |
Available |
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A Reluctant Icon: Letters to Neil Armstrong |
Paperback |
9781557539694 |
Available |
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Teaching the Empire: Education and State Loyalty in Late Habsburg Austria |
Paperback |
9781557538956 |
Available |
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British Imperial Air Power: The Royal Air Forces and the Defense of Australia and New Zealand Between the World Wars |
Paperback |
9781557539403 |
Available |
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RAF Wings over Florida: Memories of World War II British Air Cadets |
Paperback |
9781557539922 |
Awaiting Publication |
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Don Quixote and Catholicism: Rereading Cervantine Spirituality |
Paperback |
9781557538994 |
Available |
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Interactional Research Into Problem-Based Learning |
Paperback |
9781557538048 |
Available |
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The Making of a Caribbean Avant-Garde: Postmodernism as Post-nationalism |
Paperback |
9781557539342 |
Available |
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Escaping Extermination: Hungarian Prodigy to American Musician, Feminist, and Activist |
Paperback |
9781557539847 |
Available |
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The Complete Guide for People With Parkinson’s Disease and Their Loved Ones |
Paperback |
9781557536600 |
Available |
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Everything You Need to Know About Caregiving for Parkinson’s Disease |
Paperback |
9781557539953 |
Available |
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Authority and Dissent in Jewish Life |
Paperback |
9781612496276 |
Available |
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On Many Routes: Internal, European, and Transatlantic Migration in the Late Habsburg Empire |
Paperback |
9781557539816 |
Available |
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Neorrealismo y cine en Cuba: Historia y discurso entorno a la primera polémica de la Revolución, 1951–1962 |
Paperback |
9781557539878 |
Available |
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The Time Has Come . . . to Talk of Many Things: Charleston Conference Proceedings, 2019 |
Paperback |
9781941269701 |
Available |
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The Evolution of Political Rhetoric: The Year in C-SPAN Archives Research, Volume 6 |
Paperback |
9781612496214 |
Available |
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The Future of the German-Jewish Past: Memory and the Question of Antisemitism |
Paperback |
9781557537119 |
Available |
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Wandering Jews: Global Jewish Migration |
Paperback |
9781557539984 |
Available |
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Navigating Diversity and Inclusion in Veterinary Medicine |
Paperback |
9781612496689 |
Available |
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In Their Own Words: Forgotten Women Pilots of Early Aviation |
Paperback |
9781557539786 |
Available |
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Reginald Sutcliffe and the Invention of Modern Weather Systems Science |
Paperback |
9781612496368 |
Available |
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Pioneer Science and the Great Plagues: How Microbes, War, and Public Health Shaped Animal Health |
Paperback |
9781612496429 |
Available |
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The Canine-Campus Connection: Roles for Dogs in the Lives of College Students |
Paperback |
9781612496481 |
Available for Pre-order |
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Refuge Must Be Given: Eleanor Roosevelt, the Jewish Plight, and the Founding of Israel |
Paperback |
9781612496337 |
Available for Pre-order |
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ARTELETRA: The Sixties in Latin America and the Politics of Going Unnoticed |
Paperback |
9781612496535 |
Available for Pre-order |
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Call Center Training Video, Student Manual: Student Manual |
Spiral Bound |
978CCTAPESMA9 |
Available |
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Call Center Training Video, Full Set |
Video |
978CCTAPEALL9 |
Available |
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Call Center Training Video, Tape 1: Introduction to Total Quality |
Video |
978CCTAPE16 |
Available |
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Call Center Training Video, Tape 2: Active Listening |
Video |
978CCTAPE23 |
Available |
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Call Center Training Video, Tape 3: Anger Diffusion |
Video |
978CCTAPE30 |
Available |
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Call Center Training Video, Tape 4: Telephone Techniques |
Video |
978CCTAPE47 |
Available |
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Call Center Training Video, Tape 5: Customer Expectations |
Video |
978CCTAPE54 |
Available |
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Call Center Training Video, Tape 6: Negotiation and Mediation |
Video |
978CCTAPE61 |
Available |
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Call Center Training Video, Tape 7: Stress Management |
Video |
978CCTAPE78 |
Available |
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Call Center Training Video, Tape 8: Problem-Solving |
Video |
978CCTAPE85 |
Currently Unavailable |
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Agent Coaching and Monitoring: AFFINA |
Video |
978AEVT49 |
Not Available |
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Automated Agent Monitoring: Teknekron |
Video |
978AEV57 |
Not Available |
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Computer-Based Training: Ulysses |
Video |
978AEV11 |
Not Available |
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Customer Interaction Management: Oracle |
Video |
978AEVT25 |
Not Available |
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Outsourcing: AFFINA |
Video |
978AEVT32 |
Not Available |
