Browsing All Books

Title Formatsort icon ISBN 13 Status
John Houbolt: The Unsung Hero of the Apollo Moon Landings Paperback 9781612496573 Available
Song of Exile: A Cultural History of Brazil’s Most Popular Poem, 1846–2018 Paperback 9781612496924 Available
Productivity and Reliability-Based Maintenance Management, Second Edition Paperback 9781612497495 Available
Spearheading Environmental Change: The Legacy of Indiana Congressman Floyd J. Fithian Paperback 9781612497389 Available
Diary of an Alzheimer’s Caregiver Paperback 9781612497341 Available
Literacies of Design: Studies of Equity and Imagination in Engineering and Making Paperback 9781612497457 Available
Everyday Consumption in Twenty-First-Century Brazilian Fiction Paperback 9781612497594 Available
Terrortimes, Terrorscapes: Continuities of Space, Time, and Memory in Twentieth-Century War and Genocide Paperback 9781612497310 Available
Dismantling Institutional Whiteness: Emerging Forms of Leadership in Higher Education Paperback 9781612497723 Available for Pre-order
Essays to My Daughter on Our Relationship With the Natural World Paperback 9781612497839 Awaiting Publication
Transleithanian Paradise: A History of the Budapest Jewish Community, 1738–1938 Paperback 9781612497808 Awaiting Publication
The Nazis, the Vatican, and the Jews of Rome Paperback 9781612497877 Awaiting Publication
Las ciudades del deseo: Las políticas de género, sexualidad y espacio urbano en el Caribe hispano Paperback 9781612498171 Awaiting Publication
A Summer of Mass Murder: 1941 Rehearsal for the Hungarian Holocaust Paperback 9781612497761 Available for Pre-order
Political Rhetoric and the Media: The Year in C-SPAN Research, Volume 8 Paperback 9781612498218 Available for Pre-order
Jews and Science Paperback 9781612498010 Available for Pre-order
Call Center Training Video, Student Manual: Student Manual Spiral Bound 978CCTAPESMA9 Available
Call Center Training Video, Full Set Video 978CCTAPEALL9 Available
Call Center Training Video, Tape 1: Introduction to Total Quality Video 978CCTAPE16 Available
Call Center Training Video, Tape 2: Active Listening Video 978CCTAPE23 Available
Call Center Training Video, Tape 3: Anger Diffusion Video 978CCTAPE30 Available
Call Center Training Video, Tape 4: Telephone Techniques Video 978CCTAPE47 Available
Call Center Training Video, Tape 5: Customer Expectations Video 978CCTAPE54 Available
Call Center Training Video, Tape 6: Negotiation and Mediation Video 978CCTAPE61 Available
Call Center Training Video, Tape 7: Stress Management Video 978CCTAPE78 Available
Call Center Training Video, Tape 8: Problem-Solving Video 978CCTAPE85 Currently Unavailable
Agent Coaching and Monitoring: AFFINA Video 978AEVT49 Not Available
Automated Agent Monitoring: Teknekron Video 978AEV57 Not Available
Computer-Based Training: Ulysses Video 978AEV11 Not Available
Customer Interaction Management: Oracle Video 978AEVT25 Not Available
Outsourcing: AFFINA Video 978AEVT32 Not Available