Inbound Customer CallCenter Design

Inbound Customer CallCenter Design (Paperback)

Currently unavailable for purchase on this site.

Inbound Customer CallCenter Design
Paperback
Purdue University Press
06/01/1998
306pp
8.50" x 11.00"
1557531307
9781557531308
Not Available

Book Description

This book is educational, easy to understand, and not only a must for call center managers, but it will help CSRs understand the significant role they play in the overall operation of a call center, and in their organization's CRM strategies